Rs88 takes your privacy seriously. This document clearly explains how we collect, use, store, and protect your personal information as a member of Malaysia's leading online entertainment platform.
Rs88 ("we", "Platform" or "rs88") is an online entertainment platform fully committed to protecting the privacy and security of every member's personal information. We understand that your trust is the most valuable asset we hold, and we will never take lightly our responsibility to safeguard your personal data.
This Privacy Policy is prepared in accordance with the provisions of the Personal Data Protection Act 2010 (PDPA) Malaysia and international industry best practices. This document details the types of information we collect, the reasons it is collected, how it is used, and your rights in relation to that personal data.
We believe transparency is the foundation of trust. That is why we strive to present this policy in plain, easy-to-understand language — free from confusing legal jargon. If you have any questions after reading this document, our support team is available 24 hours a day, 7 days a week.
Rs88 collects your personal information through various interactions that occur while you use our platform. Generally, there are two main categories of information we collect:
Full name, date of birth, MyKad/passport number, gender, and identity document images for KYC purposes.
Email address, mobile number, and current residential address for communication and account verification.
Bank name, bank account number, and digital wallet details for secure deposit and withdrawal processing.
Username, encrypted password, and security questions to protect access to your account.
Records of conversations with our customer support team, complaints, and feedback you submit to us.
MyKad copy, proof of address, and other supporting documents required for full identity verification.
In addition to information you provide directly, rs88 also automatically collects technical data when you use our platform. This includes IP address, device type and operating system, web browser type, location data (country/city level), pages visited, session duration, and your gaming activity patterns. This data is used solely to improve the user experience, detect suspicious activity, and ensure optimal platform performance.
Rs88 collects your personal data through the following channels:
Rs88 uses the information collected solely for legitimate and necessary purposes. We do not use your data for any purpose other than those stated below:
Rs88 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. However, in certain limited circumstances, we may share your data with the following parties:
All third parties we engage are bound by strict confidentiality agreements and required to comply with data protection standards equivalent to rs88's own standards.
Your data security is rs88's top priority. We continuously invest in internationally certified security infrastructure to ensure your information remains protected at all times:
Rs88 uses cookies and similar tracking technologies to enhance the functionality and performance of our platform. Cookies are small text files stored on your device when you visit our website.
You can control and manage cookie settings through your web browser settings. However, disabling certain cookies may affect the functionality and user experience of the RS88 platform.
Under Malaysia's Personal Data Protection Act 2010, you as a data subject have the following rights regarding your personal information held by RS88:
| Your Rights | Description | How to Claim |
|---|---|---|
| Right of Access | Request a copy of the personal information we hold about you | Contact customer support |
| Right to Rectification | Request correction of inaccurate or outdated information | Update in account settings or contact support |
| Right to Erasure | Request deletion of personal data under certain circumstances | Submit a written request to us |
| Right to Restrict Processing | Request restrictions on how we process your data | Contact our compliance team |
| Right to Withdraw Consent | Withdraw consent for marketing communications at any time | Click the "unsubscribe" link or contact support |
| Right to Complain | Filing a complaint with the Personal Data Protection Commissioner of Malaysia | Contact JPDP Malaysia directly |
To exercise any of the above rights, please contact the rs88 support team via our live chat channel. We will endeavour to process your request within 30 working days upon receipt of a complete and valid request.
Rs88 retains your personal information only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by applicable law. Generally, the following are our data retention period guidelines:
Upon expiry of the applicable retention period, your data will be securely deleted or anonymised using procedures that ensure it can no longer be linked back to your identity.
The rs88 platform is intended exclusively for individuals aged 18 years and above. We do not intentionally collect, use, or store personal information from minors. If we become aware that personal information of a child under 18 has been collected without valid parental or guardian consent, we will take immediate steps to delete that information and close the account in question.
If you are a parent or guardian and believe your child has registered on rs88, please contact our support team immediately.
Rs88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or improvements to our services. Any material amendments will be communicated to you via:
The "Updated" date at the top of this document always reflects the date of the most recent amendment. Continued use of the rs88 platform after any amendment is published constitutes acceptance of the updated terms.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how rs88 handles your personal information, please do not hesitate to contact us. Our data protection team is ready to assist you:
The fastest way to get help. Click the live chat button at the bottom corner of our website — our team will respond within minutes.
For more detailed written enquiries, you may reach our data compliance team via rs88's official email. We aim for a response time within 2 business days.
Visit the FAQ us for quick answers to frequently asked questions about privacy and data protection.
If you are not satisfied with our response, you have the right to file a complaint directly with the Personal Data Protection Department (PDPD) of Malaysia.
At RS88, every system design decision and every operational policy we build prioritises the security and privacy of our members. This is our commitment to you.
Your data is protected by the same 256-bit SSL encryption used by Malaysia's leading banks. Every bit of your information travels through a secure tunnel that cannot be intercepted by any third party.
All rs88 data handling practices are designed and implemented in accordance with the provisions of Malaysia's Personal Data Protection Act 2010 — our country's primary data privacy law.
The rs88 KYC verification process uses secure document verification technology. Your identity documents are stored in an encrypted environment and accessed only by authorised compliance personnel.
Rs88 has never and will never sell, rent, or transfer your personal information to advertisers or third-party data brokers. Your data belongs to you — full stop.
The RS88 data security infrastructure undergoes regular audits by independent cybersecurity firms. This ensures our protection standards remain current and effective against the latest cyber threats.
You may access, correct, or request deletion of your personal data at any time. RS88 gives you full control over your information without any burdensome procedures.
With a transparent privacy policy and internationally recognised data protection standards, you can play with peace of mind knowing that your personal information is always safeguarded with RS88.
By registering, you agree to the Terms and Conditions and Privacy Policy rs88. This platform is for users aged 18 and above only.